If you are a Member
As a member, you can send messages from your secure online account by visiting Toppako or from your device.
- Select "Message Centre"
- Select "Create a Message"
- Select how you want to send a message, according to your Account Settings
- if you selected email as your preferred message option, you can send emails
- if you elected SMS as your preferred option, you can send texts
- you can change your preferred message options at any time in your Account Settings
- Type your message
- Save as a Draft to review and send later
- Review and rewrite the message if the Message Monitor is yellow or red
- Select "Send" is the Message Monitor is green
When you send a message from your online account, the Message Monitor adjusts as you type. At a glance, you can check that your message is written in a positive and respectful way.
If you are Connected to a member
As a connection (you accepted an invitation from a Toppako member) you can send messages via your device.
Watch these videos about sending messages: